10,896 questions
0 answers
authenticator
핸드폰 변경 후 인증이 되지 않아 팀즈, 메일 모두 사용하지 못하고 있습니다. [문의계정] ******@ssumif.com 010-2296-4571 [수신가능한메일계정] 메일은 현재 수신되지 않으니 전화 또는 다른 계정으로 회신 부탁드립니다. ******@ssumif.com
Microsoft Security | Microsoft Authenticator
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Unable to export AWS resources from defender for cloud API
We have a AWS resource in our defender for cloud , I can see the recommendations for this asset on the UI. I have been trying to export the data for this resource using the defender for cloud APIs but I am unable to get AWS data from the API, I do get…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2025-10-01T16:59:51.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 4%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Amit
0
Reputation points
commented 2025-10-09T23:13:32.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
650
Reputation points Microsoft External Staff
Moderator
0 answers
AUTHENTICATOR isn’t allowing me access to my college email
I just got a new phone because I accidentally broke my old one and my college uses Microsoft Authenticator for its email so I set my college email up with Authenticator on my old phone and now that I have my new phone I’m unable to get into my college…
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T23:09:08.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 60%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hubert Davis
0
Reputation points
asked 2025-10-09T23:09:08.7733333+00:00
Hubert Davis
0
Reputation points
0 answers
Gaining access to the ESU warranty
Computer says I need an adult to gain access to the ESU warranty, I am 72 years old, is that adult enough ??
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T22:51:27.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Shaun Burton
0
Reputation points
asked 2025-10-09T22:51:27.06+00:00
Shaun Burton
0
Reputation points
0 answers
can't change my phone number to get a new code
I have changed my number and I can't access my school account and I can't get the code since it is linked to my old number.
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T22:46:01.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Antonio Soriano
0
Reputation points
asked 2025-10-09T22:46:01.7066667+00:00
Antonio Soriano
0
Reputation points
0 answers
URL Misdirect - TrackingID#2509240040003998
Tried to fix the URL redirect error. Did not work following the youtube video Microsoft site recommended. Now the iss ue is that the Application (client) ID is not the correct one , and I do not know how to edit it.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
26,320 questions
asked 2025-09-24T16:49:48.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 17%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mario Admin
0
Reputation points
commented 2025-10-09T22:23:48.9966667+00:00
VEMULA SRISAI
650
Reputation points Microsoft External Staff
Moderator
0 answers
Error code: AADSTS5000225 every time I try to login to the portal
I am getting the following error message every time that I try to login to my Azure account: Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
26,320 questions
asked 2025-10-09T20:28:20.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 51%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
William Pedrick
40
Reputation points
edited the question 2025-10-09T22:19:18.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 48%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
RAMAMURTHY MAKARAPU
355
Reputation points Microsoft External Staff
Moderator
0 answers
Can someone please help me recover my hacked microsoft account?
My outlook email was hacked on 9/22/25 and whoever hacked my account changed my email. I have no way of getting any code sent to me so I can recover my account. I have filled out account recovery form atleast 9 times, and now they are saying my account…
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T22:11:10.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ray Ammons
0
Reputation points
asked 2025-10-09T22:11:10.2033333+00:00
Ray Ammons
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Do I need to enable vulnerability scanning manually?
Hi everyone, I have Microsoft Defender for Servers Plan 2. My understanding is that the vulnerability management has been enabled by default when I enabled this plan to my servers. However when I checked the "Setting & monitoring" in…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET9%3C/text%3E%3C/svg%3E)
3 answers
Locked Out as Sole Global Admin – Request for Account Recovery Assistance
Dear Microsoft Support Team, I am writing to request immediate assistance with regaining access to our organization's Microsoft 365 business tenant. I am currently the only global admin for our ___domain (xxxxxxxxx.onmicrosoft.com) with the account…
Microsoft Security | Microsoft Entra | Other
2,681 questions
asked 2025-07-25T15:02:59.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 10%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ashish Mehta
10
Reputation points
answered 2025-10-09T21:37:03.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Phillip Cox
0
Reputation points
0 answers
Locked out of Azure due to 2FA
I can't get back into Azure, I forgot to activate 2FA for my admin account, what do I do?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
26,320 questions
asked 2025-10-09T20:56:20.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chris M
0
Reputation points
edited the question 2025-10-09T21:31:11.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jilakara Hemalatha
2,475
Reputation points Microsoft External Staff
Moderator
0 answers
New Phone and Codes
I got a new phone, I use teams, outlook, authenticator and lots of Microsoft for school and volleyball. Along with the new phone and I am having to log into teams and outlook again. I am in need of a code to log into these and be verified but I am having…
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T18:12:36.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 82%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Payton L. Parsons
0
Reputation points
edited the question 2025-10-09T21:20:33.76+00:00
Gérard Oomens
110.4K
Reputation points
Volunteer Moderator
2 answers
Error code: AADSTS5000225
Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: XXXXXXX9268-df54efb04400 Correlation ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
26,320 questions
asked 2025-05-09T08:26:51.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.000000000000004%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jeremie Luisaga
10
Reputation points
commented 2025-10-09T21:00:19.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 27%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Svendsen
0
Reputation points
0 answers
Lost access to Microsoft Authenticator and can’t sign in (2FA enabled)
Hello Microsoft Support Team, I’m reaching out because my phone was suddenly damaged, and I lost access to my Microsoft Authenticator app. My Outlook.com account has two-step verification enabled, so I’m currently unable to sign in on my new phone or…
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T20:21:11.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 38%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Hamidreza Ghafouri
0
Reputation points
asked 2025-10-09T20:21:11.4033333+00:00
Hamidreza Ghafouri
0
Reputation points
1 answer
One of the answers was accepted by the question author.
User can't change sensitive data label
User 1 who was not part of the labeling policy created a file that has PII. User 2 who is part of the labeling policy opened the file and the file was labeled. User 1 needs to remove the label, so I added user1 to the labeling policy and user1 now gets…
Microsoft Security | Microsoft Purview
1,778 questions
asked 2025-10-06T18:32:04.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Sannuti (C-Admin)
240
Reputation points
commented 2025-10-09T20:10:58.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MELVIN MALDONADO
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to Verify Identity for Azure Login – Error 399287
Hello Microsoft Team, Cannot log in to my Azure account using phone number, I'm using it for all other Microsoft services without issues. Please help. Error Code: 399287 Request Id: 14ba8d3b-1588-430e-8ca1-e22703a88d00 Correlation Id:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
26,320 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 86%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
0 answers
How to get back into my Microsoft Authenticator app
I reset my phone some weeks ago and reinstalled my Authenticator app and it’s not giving me where to input the code, and with that I’m not able to log into work email
Microsoft Security | Microsoft Authenticator
10,896 questions
asked 2025-10-09T19:48:29.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 62%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Sadam Oniwa
0
Reputation points
asked 2025-10-09T19:48:29.87+00:00
Sadam Oniwa
0
Reputation points
0 answers
B2C tenant has only 1 global admin and is no longer accessible because of a bad MFA
We have a B2C tenant setup by a contractor and we no longer have access to the mfa that was put on the global administrator account. We need to have it removed so we can log in and administer the tenant. How can we go about getting this fixed?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
26,320 questions
asked 2025-10-09T13:25:12.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Matthew Follett
0
Reputation points
edited the question 2025-10-09T19:35:54.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pashikanti Kumar
600
Reputation points Microsoft External Staff
Moderator
0 answers
******@gmail.com
No me deja iniciar seción en Microsoft authenticator
Microsoft Security | Microsoft Authenticator
10,896 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXR%3C/text%3E%3C/svg%3E)
0 answers
My email was hacked now my onedrive , facebook insta all i cannot get in
Hi my account is hacked someone left a draft in my email asking for money my facebook instagram one drive all is hacked .Please please need help .Someone call me
Microsoft Security | Active Directory Federation Services
1,396 questions
asked 2025-10-09T19:13:20.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gagan Khanna
0
Reputation points
asked 2025-10-09T19:13:20.6566667+00:00
Gagan Khanna
0
Reputation points