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Enable alphanumeric sender ID

Prerequisites

Alphanumeric sender ID

Alphanumeric Sender IDs are displayed as a custom alphanumeric phrase like the company’s name (CONTOSO, MyCompany) on the recipient handset. Alphanumeric sender IDs can be used for various use cases like one-time passcodes, marketing alerts, and flight status notifications.

There are two types of alphanumeric sender IDs:

  • Dynamic alphanumeric sender ID: Supported in countries/regions that don't require registration for use. Dynamic alphanumeric sender IDs can be instantly provisioned.
  • Preregistered alphanumeric sender ID: Supported in countries/regions that require registration for use. Preregistered alphanumeric sender IDs are typically provisioned in 4-5 weeks.

For list of supported countries/regions, see SMS overview page.

Enable dynamic alphanumeric sender ID

To enable dynamic alphanumeric sender ID, open your Communication Services resource on the Azure portal.

Screenshot showing a Communication Services resource's main page.

To enable alphanumeric sender ID service, navigate to the Alphanumeric Sender ID blade in the resource menu, select the dynamic tab and click Enable Alphanumeric Sender ID. If the enable button isn't available for your subscription and your subscription address is supported for alphanumeric sender ID, create a support ticket.

Screenshot showing an Alphanumeric senderID blade.

Enable preregistered alphanumeric sender ID

To enable preregistered alphanumeric sender ID, go to your Communication Services resource on the Azure portal.

Screenshot showing a Communication Services resource's main page.

To submit the registration form, navigate to the Alphanumeric Sender ID blade in the resource menu, select the preregistered tab and click Submit an application. Once the application is submitted, the provisioning typically takes four to five weeks before to become available.

Screenshot showing the preregistered tab in Alphanumeric senderID blade.

Next steps