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Dynamics 365 Remote Assist customers now have access to Remote Assist in Microsoft Teams mobile. Learn more: Collaborate with other users and Use spatial annotations on Teams.
This article describes details about the current release wave (April 2025 through September 2025) for Dynamics 365 Remote Assist, organized by release date. You can see a complete list of features organized by previous waves.
June 12, 2025
| Item | Version |
|---|---|
| Remote Assist model-driven app | 1.0.0.865 |
This release supports one-time calling to use spatial annotations in Teams.
Only users with admin permission can update the Remote Assist model-driven app.
Important
This release is required to continue using Remote Assist and Microsoft Teams capabilities. Otherwise, failures in sign-in and/or calling capabilities might occur after June 30, 2025.
June 10, 2025
| Item | Version |
|---|---|
| HoloLens 2 app | 316.2505.28001 |
| Remote Assist model-driven app | 1.0.0.666 |
Important
This release is required to continue using Remote Assist and Microsoft Teams capabilities. Otherwise, failures in sign-in and/or calling capabilities might occur after June 30, 2025.
Improvements
- Migrated to a new authentication endpoint required for Teams capabilities
May 5, 2025
| Item | Version |
|---|---|
| HoloLens 2 app | 315.2412.11003.0 |
| Remote Assist model-driven app | 1.0.0.666 |
Improvements
- You can collaborate using spatial annotations with an external user who isn't a part of your organization provided one user has a Dynamics 365 Field Service, Guides, or Remote Assist license.
- Added best practices for using spatial annotations.
January 23, 2025
| Item | Version |
|---|---|
| HoloLens 2 app | 315.2412.11003.0 |
| Remote Assist model-driven app | 1.0.0.666 |
Bugs fixed and other improvements
Fixed an issue in Government Community Cloud High (GCC) where Remote Assist HoloLens users couldn't make outgoing calls.
Bug fixes and stabilization changes.
Locate your version number
HoloLens
To find which version of Dynamics 365 Remote Assist HoloLens you have, go to Settings, and then find the version number in the About section.