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Refine email content in running journeys

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Sep 1, 2024 - Mar 3, 2025

Business value

To maximize customer engagement, customer experience teams need to regularly refine email content to keep communication current, relevant, and impactful. Now, you can easily edit the content, layout, links, buttons, or dynamic content in your email messages while a journey is running, without creating a new version or interrupting the customer experience.

Changing email messages in live journeys gives you more freedom and power over your email marketing campaigns. It helps you respond to changing business or customer needs.

Feature details

Use the email editor to update any email used in a live journey, so you can meet your changing business needs.

  • Easily edit links and personalization in your live email messages without stopping your journey or creating new versions.
  • Track the performance of your edited links and compare their performance to the original links.
  • Get more control over your email content and optimize your engagement and conversion rates.

Editable email links with alias

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Additional resources

Edit email components in a live journey (docs)