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Business value
To maximize customer engagement, customer experience teams need to regularly refine email content to keep communication current, relevant, and impactful. Now, you can easily edit the content, layout, links, buttons, or dynamic content in your email messages while a journey is running, without creating a new version or interrupting the customer experience.
Changing email messages in live journeys gives you more freedom and power over your email marketing campaigns. It helps you respond to changing business or customer needs.
Feature details
Use the email editor to update any email used in a live journey, so you can meet your changing business needs.
- Easily edit links and personalization in your live email messages without stopping your journey or creating new versions.
- Track the performance of your edited links and compare their performance to the original links.
- Get more control over your email content and optimize your engagement and conversion rates.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.