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Remote device action: restart

The restart remote action triggers a restart (usually begins within 5 minutes) and might not show a warning to the signed-in user.

Important

The restart depends on the device receiving a push notification. If the device is offline or push notifications are blocked, the restart is delayed until connectivity resumes.

Requirements

Platform requirements

This remote action supports the following platforms:

  • Android Enterprise corporate-owned Fully Managed (COBO)
  • Android Enterprise corporate-owned Dedicated (COSU)
  • Android Open Source Project (AOSP)
  • iOS/iPadOS in Supervised Mode
  • macOS
  • Windows
  • ChromeOS (kiosk mode or managed guest session)

Note

Restart is only available for kiosk devices and managed guest session devices. The restart fails on any other type of device. For more information, see Kiosk apps, managed guest sessions, and smart cards (opens Google Chrome Enterprise Help).

Role and permission requirements

To run this remote action, use an account with at least one of the following roles:

How to restart a device from the Intune admin center

  1. In the Microsoft Intune admin center, select Devices > All devices.
  2. From the devices list, select a device.
  3. At the top of the device overview pane, find the row of remote action icons. Select Restart > Yes.

User experience

A passcode-locked device can't reconnect to Wi-Fi until the user unlocks it. Apple encrypts saved Wi-Fi credentials until unlock. Until then, Intune can't communicate with the device.

When the 5‑minute restart timer starts, Windows attempts to show the notification: Your device administrator has scheduled a reboot. Delivering the restart command requires Windows Notification Services (WNS).

For more information about WNS, see Network endpoint requirements.

  • Configuration service provider (CSP) used to initiate the remote action: Reboot CSP