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A Microsoft 365 subscription comes with a set of admin roles that you can assign to users in your organization by using the Microsoft 365 admin center. Each admin role maps to common business functions and gives people in your organization permissions to do specific tasks in the admin centers. For more information, see About admin roles.
Important
If you purchase your Microsoft business subscription, you're the global admin. This role gives you unlimited control over the products in your subscriptions and access to most data.
When you add new users, if you don't assign them an admin role, they are in the user role. They don't have admin privileges to any of the Microsoft admin centers. To get help with administrative tasks, assign an admin role to a trusted user. For example, if you need someone to help reset passwords, don't assign them the global admin role. Assign them the password admin role. Having too many global admins, with unlimited access to your data and online business, is a security risk.
Important
Use roles with the fewest permissions. Lower permissioned accounts help improve security for your organization. Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see About admin roles in the Microsoft 365 admin center.
You can assign users to a role in two different ways:
- Go to the user's details and select Manage roles to assign a role to the user.
- Go to Roles, select the role, and then add multiple users to it.
Overview to add an admin
The following video shows how to add another admin in the Microsoft 365 admin center. It's one minute and 13 seconds long.
Tip
If you found this video helpful, check out the complete training series for small businesses and customers new to Microsoft 365 on YouTube.
Add an admin
- When you sign up for Microsoft 365 Business, you automatically become a global admin. To help manage the business, you can make other people admins as well.
- In the Microsoft 365 admin center, select Users > Active users.
- Choose the user you want to make an admin, then select Manage roles.
- Select the admin access you want the user to have and select Save changes.
Assign admin roles to users using Roles
In the admin center, go to Roles -> Role assignments. To view the admin roles available for your organization, choose the Microsoft Entra ID, Exchange, Intune, or Billing tab.
Note
You might not see all the tabs depending on your Microsoft 365 subscription.
Select the admin role that you want to assign the user to.
On the Assigned tab, select Add users or Add groups.
Type the user's display name or username, then select the user from the list of suggestions.
Add multiple users until you're done.
Select Add, and the user or users are added to the list of assigned admins.
Assign a user to an admin role from Active users
- In the admin center, go to Users > Active users.
- In the admin center, go to Users > Active users.
On Active users, select the user whose admin role you want to change. In the flyout pane, under Roles, select Manage roles.
Select the admin role that you want to assign to the user. If you don't see the role you're looking for, select Show all at the bottom of the list.
Assign admin roles to multiple users
If you know PowerShell, see Assign roles to user accounts with PowerShell. It's ideal for assigning roles to hundreds of users.
Use the following instructions to assign roles to tens of users.
Export, search, and filter
You can export the admin list and search and filter by role.
Use Export admin list to get a full list of all the admin users in your organization. The list is stored in an Excel .csv file.
Use Search to search for an admin role and see your users who are assigned to that role.
Use Filter to change your view of displayed admin roles.
Check admin roles in your organization
You might not have the correct permissions to assign admin roles to other users. Check to make sure you have the correct permissions or ask another admin to assign roles for you.
You can check admin role permissions in two different ways:
- Go to the user's details and look under Roles on the Account page.
- Go to Roles, select the admin role, and select assigned admins to see which users are assigned.
Compare roles
You can now compare permissions for up to three roles at a time so you can find the least permissive role to assign.
In the admin center:
- Select up to three roles and choose Compare roles to see the permissions each role has.