Edit

Share via

Designate the Microsoft Power Platform admin role

  • Article

Effective management and governance of Power Platform requires a dedicated administrative role to oversee operations, ensure compliance, and optimize performance. To help you manage environments and settings, assign users the Power Platform administrator role to manage Microsoft Power Platform at the tenant level.

There are two Power Platform related service admin roles you can assign to provide a high level of admin management:

  • Power Platform administrator: This role can perform all admin functions in Power Platform, regardless of security group membership at the environment level.
  • Dynamics 365 administrator: This role can perform most admin functions in Power Platform, but only for environments where they belong to the security group.

These roles can't manage user accounts, subscriptions, and access settings for other Microsoft 365 apps. You need to collaborate with other admins in your organization to perform those tasks. Review the Service administrator permission matrix for more details of each role’s privileges.

This article outlines the responsibilities, qualifications, and best practices for designating the Power Platform admin role.

Responsibilities of the Power Platform admin

The Power Platform admin manages and governs the platform. Some of the responsibilities include:

  • Governance framework: Develop and enforce governance policies, procedures, and best practices to ensure secure and compliant use of the Power Platform.
  • Environment management: Oversee the creation, management, and decommissioning of environments and ensure they align with organizational goals and governance standards.
  • Security and compliance: Implement and monitor security measures, such as data encryption and access controls, to protect sensitive information and ensure compliance with regulatory standards.
  • Performance monitoring: Track usage and performance metrics to optimize resource allocation and enhance the efficiency of Power Platform solutions.
  • User access management: Manage user roles and permissions and ensure that access levels are appropriate and comply with governance policies.
  • Integration: Facilitate the integration of Power Platform with other enterprise systems to ensure seamless operations and data flow. Work with other service owners to explore how their services integrate with Power Platform solutions. For example, manage the on-premises gateway to connect to on-premises resources from Power Apps and Power Automate.
  • Support and troubleshooting: Provide support to users and troubleshoot issues to maintain a stable and reliable platform. Learn more in User and maker support strategy.
  • Collaboration: Work closely with other teams, such as Information Security, Microsoft 365, and Azure admins, to ensure cohesive governance and address cross-functional issues effectively.
  • Continuous improvement: Regularly review and refine governance practices to adapt to changing needs and optimize performance.

Review roles and responsibilities to become familiar with other key responsibilities and tasks of a Power Platform admin.

Qualifications for the Power Platform admin role

Designating the Power Platform admin role requires selecting individuals with the right qualifications and skills. Key qualifications include:

  • Technical expertise: In-depth knowledge of Power Platform, including its components (Power Apps, Power Automate, Power Pages, Copilot Studio) and capabilities.
  • Governance knowledge: Understanding of governance principles, policies, and best practices, particularly in the context of Power Platform.
  • Security and compliance: Familiarity with security protocols and regulatory standards relevant to the organization.
  • Analytical skills: Ability to analyze performance metrics and usage data to identify trends and optimize resource allocation.
  • Problem-solving skills: Strong troubleshooting skills to address issues and maintain platform stability.
  • Communication skills: Effective communication skills to collaborate with stakeholders, provide support, and convey governance policies.

Recommendations for designating the Power Platform admin role

Consider the following recommendations:

  • Clear role definition: Define the responsibilities and qualifications of the Power Platform admin role to ensure the right expectations. Learn more in Define roles and responsibilities.
  • Training and certification: Provide training and certification programs to allow the designated admin to continuously upskill and perform their role effectively. Explore Microsoft Power Platform certifications for relevant courses and certifications.
  • Support and resources: Offer ongoing support and resources, such as documentation, community forums, and mentorship programs, to help the admin succeed in their role.
  • Regular reviews: Conduct regular reviews of the individuals with the Power Platform service admin role and evaluate if the role is still required.