Trend scores for Viva Glint Employee Lifecycle and Always-On programs

Microsoft Viva Glint recurring surveys happen at definite points in time and trend based on each survey launch. But scores for Viva Glint Employee Lifecycle (ELC) and Always-On surveys trend differently because of their ongoing nature.

• ELC and Always-On surveys, by default, display scores filtered to surveys delivered in the last 90 days.
• ELC and Always-On surveys are always active so reports group based on the date range selected and not a specific survey date, like with recurring surveys.
• ELC and Always-On results appear in dashboards in real time and follow program confidentiality thresholds for displaying results to users who have access.

Date filters for reports

Users have access to multiple preset date range filters and can apply custom date ranges in ELC and Always-On survey reports. Keep in mind that:

• Survey reports use survey delivery date as the date type for filtering in reports.
• Dates are based on calendar year (not fiscal year) in survey reports.

Monthly versus Last 30 Days

The Survey Date section in Heat Map reports uses the start month used to calculate a score as the label for the column.

• When users select a Monthly date range, the most recent month column in the Survey Date section shows the current month. The score date range starts and ends in the current month. In the following example, when a user filters to Monthly in March 2025, an Onboarding survey's Heat Map report shows the most recent score as "Mar 2025":

  

• When users select the Last 30 days date range, the most recent month column in the Survey Date section shows the previous month. The score is using a 30-day lookback from today's date, which makes the start date for the score in the previous month. In the following example, when a user filters to the last 30 days in March 2025, an Onboarding survey's Heat Map report shows the most recent score as "Feb 2025":

  

Default date range

Reports for ELC and Always-On surveys default to a view of results for surveys delivered in the past 90 days. The date displayed when you hover over data points is the first day of that range - meaning that the most recent data point is 90 days before today's date and previous data points in trend lines display data with ranges whose start dates are 90-day increments in the past. For more information, see the following table.

Other date ranges

Aside from the default range, users can select the following preset date ranges or enter custom dates when viewing survey results. Use these tables to determine the date ranges that are used to display scores for each timeframe.

Last 30 days

Monthly

Monthly views are based on calendar year, not fiscal year.

Quarterly

Quarterly views are based on calendar year, not fiscal year.

Custom date range

Example

A user at Contoso wants to view Exit scores over time, based on six month periods. They need to select a custom date range because no preset date ranges show scores based on six month timeframes. They select July 1, 2024 through December 31, 2024.

The previous data points on the trend line show six month scores going back in time:

The trend line in the Executive Summary Report shows data points going back in time by six month increments.

Understand how response numbers show in ELC and Always-On reporting

The default report date range for ELC and Always-On surveys is 90 days. It's possible for some users in your organization to submit multiple surveys in that timeframe - the waiting period between surveys is less than 90 days. How is this data counted?

• The response number shows for unique users only. Repeat survey takers count only once.
• Multiple responses submitted by a single user are counted in the aggregate and the multiple choice report.

Example 1

A unique user at Contoso submits an Exit survey on November 14, 2024 with a rating of 50. The same unique user submits another Exit survey on November 25, 2024 with a rating of 75.

Reporting:

• When isolating the results date range to include only one (1) submission for the unique user, the experience is as expected.
• When viewing only for November 14 or only for November 25, reporting reflects only one (1) respondent with scores of 50 or 75 on the separate days, as expected.
• When expanding the results date range to include November 14-25, the "All" score is calculated as 63 (average of the unique user's two (2) submissions) and reflects one (1) respondent.

Example 2

A unique user at Contoso submits surveys and has a different department value for each submission:

• November 14, 2024: Department = Software Engineering
• November 25, 2024: Department = Customer Service

Reporting:

When users view results from November 14-25, 2024:

• Reporting reflects one (1) response but two departments.
• Each department shows their respective scores.
• "All" is reported as the average of both submissions.