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Find information on known issues and the servicing status for Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.
Current status as of May 2, 2025
Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021 will have mainstream support until January 12, 2027.
Windows 10, version 21H2 Home and Pro editions reached end of servicing on June 13, 2023. Education and Enterprise editions reached end of servicing on June 11, 2024. Devices running these editions do not receive security updates containing protections from the latest security threats.
As always, we recommend that you upgrade eligible devices to Windows 11. For information about servicing timelines and lifecycle, see Windows 11 release information, Windows 10 release information, Windows Lifecycle FAQ, and Microsoft Lifecycle Policy search tool.
Known issues
See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).
| Summary | Originating update | Status | Last updated |
|---|---|---|---|
| An incorrect "End of Support" message might appear in Windows Settings Devices enrolled in the Extended Security Updates (ESU) program and LTSC 2021 editions will continue to receive updates. | OS Build 19044.6456 KB5066791 2025-10-14 | Resolved KB5068781 | 2025-11-11 10:05 PT |
Issue details
November 2025
An incorrect "End of Support" message might appear in Windows Settings
| Status | Originating update | History |
|---|---|---|
| Resolved KB5068781 | OS Build 19044.6456 KB5066791 2025-10-14 | Resolved: 2025-11-11, 10:00 PT Opened: 2025-11-03, 10:53 PT |
The message, "Your version of Windows has reached the end of support", might incorrectly display in the Windows Update Settings page for the following OS versions:
- Windows 10, version 22H2 Pro, Education or Enterprise editions that are correctly enrolled in the Extended Security Updates (ESU) program and configured with an ESU product key
- Windows 10 Enterprise LTSC 2021
- Windows 10 IoT Enterprise LTSC 2021
The message might occur after installing Windows updates released on or after October 14, 2025 (KB5066791).
This issue only involves the incorrect display of the "end of support" message.
- Windows 10 devices that have an activated ESU license will continue to receive security updates.
- Windows 10 Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021 remain in support and will continue to receive security updates according to their respective lifecycles.
Resolution:
This issue was resolved by Windows updates released on November 11, 2025 (KB5068781), and updates released after that date. We recommend you install the latest update for your device as it contains important improvements and issue resolutions, including this one.
If you have an enterprise-managed device and have installed updates released on or after November 11, 2025, (KB5068781), you do not need to use a Known Issue Rollback (KIR) or a special Group Policy to resolve this issue.
If you are using an update released before November 11, 2025, and have this issue, your IT administrator can resolve it by installing and configuring the special Group Policy listed below.
Group Policy downloads with Group Policy name:
- Download for Windows 10, version 21H2 and 22H2 — KB5066791 251020_20401 Known Issue Rollback
The special Group Policy can be found in Computer Configuration > Administrative Templates > KB5066791 251020_20401 Known Issue Rollback > Windows 10, version 20H2, 21H1, 21H2 and 22H2. After installing the group policy, configure the KB5066791 251020_20401 Known Issue Rollback value to Disabled and restart your device(s) to apply the group policy setting. For information on deploying and configuring this special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback.
Affected platforms:
- Client: Windows 10, version 22H2; Windows 10, version 21H2
- Server: None
Report a problem with Windows updates
To report an issue to Microsoft at any time, use the Feedback Hub app. To learn more, see Send feedback to Microsoft with the Feedback Hub app.
Need help with Windows updates?
Search, browse, or ask a question on the Microsoft Support Community. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details.
For direct help with your home PC, use the Get Help app in Windows or contact Microsoft Support. Organizations can request immediate support through Support for business.
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