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InAppSupportEnabled

  • Article

In-app support Enabled

Supported versions

  • On Windows and macOS since 98 or later

Description

Microsoft Edge uses the in-app support feature (enabled by default) to allow users to contact our support agents directly from the browser. Also, by default, users can't disable (turn off) the in-app support feature.

If you enable this policy or don't configure it, users can invoke in-app support.

If you disable this policy, users can't invoke in-app support.

Supported features

  • Can be mandatory: Yes
  • Can be recommended: No
  • Dynamic Policy Refresh: No - Requires browser restart
  • Per Profile: No
  • Applies to a profile that is signed in with a Microsoft account: Yes

Data type

  • Boolean

Windows information and settings

Group Policy (ADMX) info

  • GP unique name: InAppSupportEnabled
  • GP name: In-app support Enabled
  • GP path (Mandatory): Administrative Templates/Microsoft Edge
  • GP path (Recommended): N/A
  • GP ADMX file name: MSEdge.admx

Example value

Enabled

Registry settings

  • Path (Mandatory): SOFTWARE\Policies\Microsoft\Edge
  • Path (Recommended): N/A
  • Value name: InAppSupportEnabled
  • Value type: REG_DWORD

Example registry value

0x00000001

Mac information and settings

  • Preference Key name: InAppSupportEnabled
  • Example value:
<true/>

See also