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Production Output Now Uses Warehouse Put-Away You can now handle finished production items just like any other warehouse items. Instead of using separate documents, warehouse staff can use the same “put-away” process they already know. Why it’s he...
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Power Automate 2025 Wave 1. The 7th of the new functionality in the section is streamline workflow creation with the next best action. A n...
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Customer Service (preview) plugin, which works right away with no setup needed. With this plugin, Copilot can...
A key part of the set up for using Sales Sequences as part of the Sales Accelerator functionality in Dynamics 365 is making sure your records can fall in to those sequences automatically. Doing this means your new processes and guidance for seller...
One of my colleagues recently faced a critical issue in the Microsoft Dynamics 365 Business Central (BC) Production environment: Scenario: * The admin user accidentally deleted their own permission sets. * No other user had SUPER or equivalen...
Extending Copilot in Dynamics 365 Sales to Trigger Customer Insights JourneysIntroductionIn today’s dynamic sales and marketing environment, achieving seamless alignment between front-line sellers and marketing automation is essential for deliveri...
As businesses modernize infrastructure and scale digital efforts—including marketing automation and customer engagement systems—Microsoft Azure provides a structured approach to building and managing cloud-based workloads. The Azure Well-Architect...