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Some of you may have worked with Microsoft Consulting Services on a project, but the consultant was likely in a technical delivery role. Many customers do not know that MCS offers strategy consulting as well.
Historically, the ITAP (IT Architecture and Planning) was named something else - EPM, ESC, MTSS, ESC. The role started as more of a ‘brain on a stick’, but now the role is much more formalized.
I plan on expanding on what the ITAP does and how this service helps customers get more out of their investments with Microsoft in later posts. Also, I will talk about what its been like going from a deep technical resource to strategic advisor, and the skills it takes to be successful.