Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Over the past few years, I’ve seen a few instances where ProClarity Dashboard and Kerberos just don’t seem to get along – no matter how much configuration or troubleshooting is performed. One of the symptoms I see is an HTTP 500 error when users try to browse the Dashboard. Our esteemed Sean Flanagan recently solved a similar case and the answer was to verify that IIS ASP.NET was configured to run in 32-bit mode instead of 64-bit mode. IIS was already configured for 32-bit mode since ProClarity is a 32-bit only application. This solution may have been the cause for some of the past failures I witnessed. Here are the instructions for making the switch.
894435 How to switch between the 32-bit versions of ASP.NET 1.1 and the 64-bit version of ASP.NET 2.0 on a 64-bit version of Windows
https://support.microsoft.com/default.aspx?scid=kb;EN-US;894435
Cheers,
-Joey