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We have released some great Lync KHI guidance and resources. These resources include a KHI analysis workbook and KHI Guide.
Key Health Indicators - Analysis and Definitions Workbook - excel workbook that will help analyze and crunch KHI collection data.
Key Health Indicators Guide - this guide provides a sample process to operationalize, covers how to the use the Analysis and Definitions Workbook and provide next steps for remediating identified areas of concern.
https://www.microsoft.com/en-us/download/details.aspx?id=46895
KHI Feedback - LyncKHI@Microsoft.com