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This article describes features that have been removed, or that are planned for removal from Dynamics 365 Customer Insights - Journeys.
- A removed feature is no longer available in the product.
- A deprecated feature isn't in active development and may be removed in a future update.
This list is intended to help you consider these removals and deprecations for your own planning. Where possible, we share option to use similar capabilities for removed or deprecated features.
Features removed or deprecated in May 2025
Style your emails, forms, and brand profiles with AI-assisted themes
| Reason for deprecation/removal | Features in public preview are continuously being evaluated based on the balance between customer value and cost of maintaining the service. |
| Replaced by another feature? | No. You can use the existing themes feature to style emails, forms and brand profiles. |
| Product areas affected | Email, forms, brand profiles |
| Status | Removed as of May 2025 |
Features removed or deprecated in February 2025
Marketing effectiveness analytics
| Reason for deprecation/removal | Features in public preview are continuously being evaluated based on the balance between customer value and cost of maintaining the service. |
| Replaced by another feature? | No. You can utilize our integration with Microsoft Fabric to build custom reporting. |
| Product areas affected | Analytics |
| Status | Removed as of February 28, 2025 |
Features removed or deprecated in December 2024
Social posting
| Reason for deprecation/removal | Features with low demand, low usage, and not core to the real-time orchestration strategy have been removed from outbound marketing and won’t be added to real-time journeys. |
| Replaced by another feature? | No |
| Product areas affected | Social posting |
| Status | Removed as of December 2, 2024 |
LinkedIn lead generation
| Reason for deprecation/removal | Feature removed due to changes in underlying LinkedIn API. May be evaluated for adding to real-time journeys in a future release. |
| Replaced by another feature? | No. You can follow this guide to develop a custom integration: LinkedIn Lead Sync Integration with Dynamics 365 Customer Insights – Journeys. |
| Product areas affected | LinkedIn lead generation |
| Status | Removed as of December 2, 2024 |