MY-00011 03 Generate Customer Credit note for Project sales

This article explains how to create and print a project credit note for GST in Malaysia with Microsoft Dynamics 365 Finance.

To complete the following procedures, you must select GST invoice invoice type in Dynamics 365 Finance at General ledger > Ledger setup > General ledger parameters, and you must be in the project accountant role.

The procedures use the demo data company MYMF.

Create a project credit note

To create a project credit note, follow these steps.

1. In Dynamics 365 Finance, go to Project management and accounting > Projects > All projects.
2. On the Action Pane, select Project.
3. Select Hour.
4. Select New.
5. Select Lines.
6. Select New.
7. In the Resource field, enter or select a value.
8. In the Hours field, enter a number.
9. Select Save.
10. Select the General FastTab.
11. In the Cost price field, enter a number.
12. In the Sales price field, enter a number.
13. In the Sales tax group field, enter or select a value.
14. In the Item sales tax group field, enter or select a value.
15. Select Save.
16. Select Post.
17. Select OK.
18. Close the page.

Create and post an invoice proposal

To create and post an invoice proposal, follow these steps.

1. On the Action Pane, select Manage.
2. Select Invoice proposal.
3. In the End date field, enter a date.
4. Select Search.
5. Select Select all.
6. Select OK.
7. In the Reason code field, enter or select a value.
8. In the Original invoice number field, enter or select a value.
9. Select Sales tax.
10. Validate the calculated negative tax amount for the tax code "SR".
11. Select OK.
12. Select Post.
13. In the Print invoice field, select Yes.
14. Select OK.
15. Select OK.
16. Verify that the information on credit note report is correct.