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This article answers frequently asked questions about installation of Dynamics 365 Sales, Sales premium, and Sales professional.
Why am I unable to install the Sales Professional app in my environment?
Your environment might be one of the following because of which you're unable to install:
- Has Dataverse only
- Is a default environment
- Dynamics 365 apps are disabled
- Doesn't have a database
More information: Create and manage environments in the Power Platform admin center
Why am I unable to access the Sales Professional app after installation?
To access the Sales Professional app, make sure that the app is installed properly. More information: Install the Sales Professional app
Also, make sure that you're added to the target environment and the Sales Professional app access security role is assigned to you.