Microsoft Intune uses Apple's declarative software update reporting model to provide near real-time status updates for managed Apple devices. This model enables Intune to surface update status directly from each device whenever its software update status changes.
Prerequisites
Device platform requirements
Software update reporting for Apple devices in Intune requires the following platforms:
- iOS/iPadOS 17.0 and later
- macOS 14.0 and later
View software update reports
Intune provides several reports to help you monitor and troubleshoot software updates across your Apple device fleet:
- Summary report: Shows a high-level view of update status across macOS, iOS, and iPadOS devices, including the most recently available update version and release date.
Intune checks with Apple once per day to identify newly available updates.
- Organizational report: Displays pending and current update details across all managed Apple devices.
- Failures report: Lists update failures across macOS, iOS, and iPadOS devices, including failure reasons and timestamps.
- Per-device report: Focuses on the update status for an individual device.
Select a tab to learn more about each report.
With the Apple software update Summary view, you can monitor details about pending and current software update status across your fleet of managed iOS, iPadOS, and macOS devices.
This summary view presents the following information for each device platform:
- When you last refreshed the summary
- The latest update that's available for the platform
- When the latest update became available
- A chart view that identifies device counts for each software update status category
In the Microsoft Intune admin center, select Reports > Device management > Apple updates > Summary.
The following image shows a blank summary report with no device details available, captured from a newly provisioned Intune tenant:
As an organizational report, use the Apple software update report to view details about the current software update status across your fleet of managed iOS, iPadOS, and macOS devices.
Details available in this report include:
- When the report view was last generated (refreshed)
- A chart view that identifies device counts for each software update status type
- A list of devices with their most recent update status, which includes the device name, platform, current OS version, pending OS version, and more
- In the Microsoft Intune admin center, select Reports > Device management > Apple updates > Reports.
- Select the tile Apple software update report.
- Select the Generate button to populate the report view.
This report supports filters to focus results by platforms and update installation status. The report also includes an option to Export the report details as a comma-separated values (.csv) file.
The following image shows a blank report with no device details available, captured from a newly provisioned Intune tenant.
With the Apple software update failures operational report, you can view details for your managed iOS, iPadOS, and macOS devices that report update failures.
Details available in this report include:
- A list of devices with their name, platform, current OS version, pending OS version, and more
- Details about the failure reason and timestamp of the last failure
In the Microsoft Intune admin center, select Devices > Monitor > Apple software update failures.
The reports include the option to Refresh the report view and to Export the report details as a comma-separated values (.csv) file.
Intune per-device reports provide a software updates view that focuses on a single device.
- In the Microsoft Intune admin center, select Devices > select either iOS/iPadOS or macOS, then select a device.
- On the device Overview page, expand Monitor and then, depending on the type of device you're viewing, select the report:
- For iOS and iPadOS, select iOS software updates.
- For macOS, select macOS software updates.
In the per-device view, Intune displays the following information about the device's update status as reported by the device:
- Current OS version
- Current OS build
- Latest available update for this device
- Pending OS version
- Pending Build Version
- Install Reason
- Install State
- Last Reported Time - This value is the last time that the device synced with Intune.
The following example is taken from the macOS software updates report:
