Connect your DNS records at Cloudflare to Microsoft 365

Check the Domains FAQ if you don't find what you're looking for.

If Cloudflare is your DNS hosting provider, follow the steps in this article to verify your ___domain and set up DNS records for email, Skype for Business Online, and so on.

Before you begin

You have two options for setting up DNS records for your ___domain:

• Use Domain Connect If you haven't set up your ___domain with another email service provider, use the Domain Connect steps to automatically verify and set up your new ___domain to use with Microsoft 365.

  OR

• Use the manual steps Verify your ___domain using the manual steps below and choose when and which records to add to your ___domain registrar. This allows you to set up new MX (mail) records, for example, at your convenience.

Use Domain Connect to verify and set up your ___domain

Follow these steps to automatically verify and set up your Cloudflare ___domain with Microsoft 365:

1. In the Microsoft 365 admin center, select Settings > Domains, and select the ___domain you want to set up.

2. Select the three dots (more actions) > choose Manage DNS.

3. On the How do you want to connect your ___domain? page, select Continue.

4. On the Add DNS record page, select Add DNS records.

5. On the Cloudflare login page, sign in to your account, and select Authorize.

   This completes your ___domain setup for Microsoft 365.

Create DNS records with manual setup

After you add these records at Cloudflare, your ___domain will be set up to work with Microsoft 365 services.

Change your ___domain's nameserver (NS) records

When you signed up for Cloudflare, you added a ___domain by using the Cloudflare Setup process.

The ___domain that you added was purchased from Cloudflare or a separate ___domain registrar. To verify and create DNS records for your ___domain in Microsoft 365, you first need to change the nameservers at your ___domain registrar so that they use the Cloudflare nameservers.

To change your ___domain's name servers at your ___domain registrar's website yourself, follow these steps.

1. Find the area on the ___domain registrar's website where you can edit the nameservers for your ___domain.

2. Either create two nameserver records by using the values in the following table, or edit the existing nameserver records so that they match these values.

   Type	Value
   First nameserver	Use the nameserver value provided by Cloudflare.
   Second nameserver	Use the nameserver value provided by Cloudflare.

   Tip

   You should use at least two name server records. If there are any other name servers listed, you should delete them.

3. Save your changes.

Add a TXT record for verification

Before you use your ___domain with Microsoft, we have to make sure that you own it. Your ability to log in to your account at your ___domain registrar and create the DNS record proves to Microsoft that you own the ___domain.

1. Make sure you have added a ___domain in the Microsoft 365 Admin Center using the steps in Add a ___domain, and that the ___domain has not already been verified. You'll need to copy the TXT value from the Add a record to verify ownership page for use later in this procedure.

2. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

3. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

4. On the DNS management page, select +Add record.

   

5. Select the TXT type from the drop-down list, and type or copy and paste the values from this table. You'll use the TXT value (MS=msXXXXXXXX) that you copied earlier.

   Type	Name	TTL	Content
   TXT	@	30 minutes	MS=msXXXXXXXX Note: This is an example. Use your specific Destination or Points to Address value here, from the table. How do I find this?

6. Select Save.

   

   Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your ___domain registrar's site, you'll go back to Microsoft and search for the record. When Microsoft finds the correct TXT record, your ___domain is verified.

To verify the record in Microsoft 365:

1. In the admin center, go to the Settings > Domains.

2. On the Domains page, select the ___domain that you're verifying, and select Manage DNS.

3. Select Continue.

4. On the Verify ___domain page, select Verify.

Add an MX record so email for your ___domain will come to Microsoft

1. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

2. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

3. On the DNS management page, select +Add record.

   

4. Select the MX type from the drop-down list, and type or copy and paste the values from this table.

   Type	Name	Mail server	TTL	Priority
   MX	@	<___domain-key>.mail.protection.outlook.com Note: Get your <___domain-key> from your Microsoft 365 account. How do I find this?	30 minutes	1 For more information about priority, see What is MX priority?

5. Select Save.

   

6. If there are any other MX records listed in the MX Records section, delete them by selecting Edit, and then select Delete.

   

7. In the confirmation dialog box, select Delete to confirm your changes.

Add the CNAME record required for Microsoft

1. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

2. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

3. On the DNS management page, select +Add record

   

4. Select the CNAME type from the drop-down list, and type or copy and paste the values from this table.

   Type	Name	Target	TTL
   CNAME	autodiscover	autodiscover.outlook.com	Auto

5. Select Save.

   

Add a TXT record for SPF to help prevent email spam

1. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

2. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

3. On the DNS management page, select +Add record.

   

4. Select the TXT type from the drop-down list, and type or copy and paste the values from this table.

   Type	Name	TTL	Content
   TXT	@	30 minutes	v=spf1 include:spf.protection.outlook.com -all Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

5. Select Save.

   

Advanced option: Skype for Business

Only select this option if your organization uses Skype for Business for online communication services like chat, conference calls, and video calls, in addition to Microsoft Teams. Skype needs 4 records: 2 SRV records for user-to-user communication, and 2 CNAME records to sign-in and connect users to the service.

Add the two required SRV records

1. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

2. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

3. On the DNS management page, select +Add record

   

4. Select the SRV type from the drop-down list, and type or copy and paste the values from this table.

   Type	Name	Service	Protocol	TTL	Priority	Weight	Port	Target
   SRV	Use your domain_name; for example, contoso.com	_sip	TLS	30 minutes	100	1	443	sipfed.online.lync.com
   SRV	Use your domain_name; for example, contoso.com	_sipfederationtls	TCP	30 minutes	100	1	5061	sipfed.online.lync.com

5. Select Save.

   

6. Add the other SRV record by copying the values from the second row of the table.

Add the two required CNAME records for Skype for Business

1. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

2. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

3. On the DNS management page, select +Add record

   

4. Select the CNAME type from the drop-down list, and type or copy and paste the values from this table.

   Type	Name	Target	TTL
   CNAME	sip	sipdir.online.lync.com	1 Hour
   CNAME	lyncdiscover	webdir.online.lync.com	1 Hour

5. Select Save.

6. Add the other CNAME record by copying the values from the second row of the table.

Advanced option: Intune and Mobile Device Management for Microsoft 365

This service helps you secure and remotely manage mobile devices that connect to your ___domain. Mobile Device Management needs 2 CNAME records so that users can enroll devices to the service.

Add the two required CNAME records for Mobile Device Management

1. To get started, go to your domains page at Cloudflare by using this link. You'll be prompted to log in first.

2. On the Account Home page, find the ___domain that you want to update, select the three dots (...) at the right and select Configure DNS from the drop-down menu.

   

3. On the DNS management page, select +Add record

   

4. Select the CNAME type from the drop-down list, and type or copy and paste the values from this table.

   Type	Name	Target	TTL
   CNAME	enterpriseregistration	enterpriseregistration.windows.net	1 Hour
   CNAME	enterpriseenrollment	enterpriseenrollment-s.manage.microsoft.com	1 Hour

5. Select Save.

6. Add the other CNAME record by copying the values from the second row of the table.