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Use the following sections to identify the Microsoft Purview capabilities that are supported for AI interactions with ChatGPT Enterprise, and some get started recommendations for you to manage these AI interactions for security and compliance.
For setup information and prerequisites, see Connect to and manage ChatGPT Enterprise AI interactions in Microsoft Purview. You must run the connector scan before Microsoft Purview can manage the AI interactions for ChatGPT Enterprise.
Managing these AI interactions with Microsoft Purview requires you to enable pay-as-you-go billing in your organization.
Capabilities supported
Use the following table to see at a glance the Microsoft Purview capabilities that are supported for ChatGPT Enterprise.
| Capability or solution in Microsoft Purview | Supported for AI interactions |
|---|---|
| DSPM for AI | ✓ |
| Auditing | ✓ |
| Data classification | ✓ |
| Sensitivity labels | ✕ |
| Encryption without sensitivity labels | ✕ |
| Data loss prevention | ✕ |
| Insider Risk Management | ✓ |
| Communication compliance | ✓ |
| eDiscovery | ✓ |
| Data Lifecycle Management | ✓ |
Data Security Posture Management for AI
Use Microsoft Purview Data Security Posture Management (DSPM) for AI as your front door to discover, secure, and apply compliance controls for AI usage across your enterprise. This solution uses existing controls from Microsoft Purview information protection and compliance management with easy-to-use graphical tools and reports to quickly gain insights into AI use within your organization. With personalized recommendations, one-click policies help you protect your data and comply with regulatory requirements.
For more information, see Learn about Data Security Posture Management (DSPM) for AI.
AI app-specific information:
- One-click policies available:
- DSPM for AI - Capture interactions for enterprise AI apps from the recommendation Secure interactions from enterprise apps.
- DSPM for AI - Detect sensitive info shared with AI via network from the recommendation Extend insights into sensitive data in AI app interactions.
Auditing and AI interactions
Microsoft Purview Audit solutions provide comprehensive tools for searching and managing audit records of activities performed across various Microsoft services by users and admins, and help organizations to effectively respond to security events, forensic investigations, internal investigations, and compliance obligations.
Like other activities, prompts and responses are captured in the unified audit log. Events include how and when users interact with the AI app, and can include in which Microsoft 365 service the activity took place, and references to the files stored in Microsoft 365 that were accessed during the interaction. If these files have a sensitivity label applied, that's also captured.
These events flow into activity explorer in Data Security Posture Management for AI, where the data from prompts and responses can be displayed. You can also use the Audit solution from the Microsoft Purview portal to search and find these auditing events.
For more information, see Audit logs for Copilot and AI activities.
Data classification and AI interactions
Microsoft Purview data classification provides a comprehensive framework for identifying and tagging sensitive data across various Microsoft services, including Office 365, Dynamics 365, and Azure. Classifying data is often the first step to ensure compliance with data protection regulations and safeguard against unauthorized access, alteration, or destruction. You can use built-in system classifications or create your own.
Sensitive information types and trainable classifiers can be used to find sensitive data in user prompts and responses when they use AI apps. The resulting information then surfaces in the data classification dashboard and activity explorer in Data Security Posture Management for AI.
Insider Risk Management and AI interactions
Microsoft Purview Insider Risk Management helps you detect, investigate, and mitigate internal risks such as IP theft, data leakage, and security violations. It leverages machine learning models and various signals from Microsoft 365 and third-party indicators to identify potential malicious or inadvertent insider activities. The solution includes privacy controls like pseudonymization and role-based access, ensuring user-level privacy while enabling risk analysts to take appropriate actions.
Use the Risky AI usage policy template to detect risky usage that includes prompt injection attacks and accessing protected materials. Insights from these signals are integrated into Microsoft Defender XDR to provide a comprehensive view of AI-related risks.
AI app-specific information:
- For prompts and responses, requires a collection policy such as DSPM for AI - Capture interactions for enterprise AI apps from the DSPM for AI recommendation Secure interactions from enterprise apps.
Communication compliance and AI interactions
Microsoft Purview Communication Compliance provides tools to help you detect and manage regulatory compliance and business conduct violations across various communication channels, which include user prompts and responses for AI apps. It's designed with privacy by default, pseudonymizing usernames and incorporating role-based access controls. The solution helps identify and remediate inappropriate communications, such as sharing sensitive information, harassment, threats, and adult content.
To learn more about using communication compliance policies for AI apps, see Configure a communication compliance policy to detect for generative AI interactions.
AI app-specific information:
- For prompts and responses, requires a collection policy such as DSPM for AI - Capture interactions for enterprise AI apps from the DSPM for AI recommendation Secure interactions from enterprise apps.
eDiscovery and AI interactions
Microsoft Purview eDiscovery lets you identify and deliver electronic information that can be used as evidence in legal cases. The eDiscovery tools in Microsoft Purview support searching for content in Exchange Online, OneDrive for Business, SharePoint Online, Microsoft Teams, Microsoft 365 Groups, and Viva Engage teams. You can then prevent the information from deletion and export the information.
Because user prompts and responses for AI apps are stored in a user's mailbox, you can create a case and use search when a user's mailbox is selected as the source for a search query. For example, select and retrieve this data from the source mailbox by selecting from the query builder Add condition > Type > Equals any of > Add/Remove more options > Copilot interactions.
After the search is refined, you can export the results or add to a review set. You can review and export information directly from the review set.
To learn more about identifying and deleting user AI interaction data, see Search for and delete Copilot data in eDiscovery
AI app-specific information:
- For prompts and responses, requires a collection policy such as DSPM for AI - Capture interactions for enterprise AI apps from the DSPM for AI recommendation Secure interactions from enterprise apps.
Data Lifecycle Management and AI interactions
Microsoft Purview Data Lifecycle Management provides tools and capabilities to manage the lifecycle of organizational data by retaining necessary content and deleting unnecessary content. These tools ensure compliance with business, legal, and regulatory requirements.
Use retention policies to automatically retain or delete user prompts and responses for AI apps. For detailed information about this retention works, see Learn about retention for Copilot & AI apps.
As with all retention policies and holds, if more than one policy for the same ___location applies to a user, the principles of retention resolve any conflicts. For example, the data is retained for the longest duration of all the applied retention policies or eDiscovery holds.
AI app-specific information:
For retention policies, select the option for Enterprise AI apps.
For prompts and responses, requires a collection policy such as DSPM for AI - Capture interactions for enterprise AI apps from the DSPM for AI recommendation Secure interactions from enterprise apps.
Getting started recommended steps
Use the following steps to get started with managing data security & compliance for AI interactions that use ChatGPT Enterprise.
Because Data Security Posture Management for AI is your front door for securing and managing AI interactions, most of the following instructions use that solution:
Sign in to the Microsoft Purview portal > Solutions > DSPM for AI with an account that has appropriate permissions. For example, an account that's a member of the Microsoft Entra Compliance Administrator group role.
From DSPM for AI > Recommendations page, locate and select Discover and govern interactions with ChatGPT Enterprise AI, which has set up instructions to capture prompts and responses for AI apps that use one or more Azure AI subscriptions.
Also from the recommendations list, select Secure interactions from enterprise apps, which creates a one-click policy to capture prompts and responses from enterprise AI apps.
Wait at least a day for data, and then navigate to the Reports page to view the results of your policy. Select the AI app category of Enterprise AI apps and view information such as:
- Total interactions over time (enterprise AI apps)
- Sensitive interactions per AI app
- Insider Risk severity
- Insider risk severity per AI app
Select View details for each of the report graphs to view detailed activities in the activity explorer.
From the filters, select the AI app category of Enterprise AI apps with the App filter of ChatGPT Enterprise, and then use the other filters if you need to further refine the displayed data. Drill down to each activity to view details that include displaying the prompts and response when you're a member of the Microsoft Purview Content Explorer Content Viewer role group. For more information about this requirement, see Permissions for Data Security Posture Management for AI.
If you need to ensure that interactions from ChatGPT Enterprise are retained for compliance reasons:
In the Microsoft Purview portal, navigate to Data Lifecycle Management > Policies > Retention Policies and create a retention policy to retain interactions with ChatGPT Enterprise by selecting the ___location Enterprise AI apps and specify the required retention period. For more information, see Create and configure retention policies.
Routinely review the reports in DSPM for AI to determine if you need to make changes, and use activity explorer and events for deeper analysis of how users are interacting with ChatGPT Enterprise.