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This Device Manager error message indicates that the device does not seem to be present.
Error Code
24
Display Message
"This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
Recommended Resolution
The problem could be bad hardware, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. This error code can be set if a driver's DriverEntry routine detects a device but the DriverEntry routine later fails.
Note For Windows XP and later versions of Windows, DriverEntry problems have separate error codes.