Edit

Share via

Provide feedback using the Test & Feedback extension

Azure DevOps Services | Azure DevOps Server | Azure DevOps Server 2022 | Azure DevOps Server 2020

Warning

The Request feedback shortcut menu isn't available in Azure DevOps Services. Use one of these alternatives:

  • Send an email or chat message to the stakeholders you want to reach, or
  • Use the Test & Feedback extension to collect feedback directly from a browser.

Use the Test & Feedback extension in Azure DevOps for collecting stakeholder feedback. Recipients can respond in two ways:

  • From the link in the Request feedback email (quick for one-off responses).
  • From the Test & Feedback extension—useful when you want to manage multiple requests or when you're using Azure DevOps Services (cloud).

Prerequisites

Category Requirement
Project access Project member
Access levels Stakeholders should use the Test & Feedback extension. Basic users can provide feedback using the nonstakeholder flow described in this article.
Extensions Test & Feedback extension installed in your browser.

Provide feedback from a feedback request email

Follow these steps when you receive a Request feedback email.

  1. In the feedback request email, choose Provide feedback.

    Screenshot shows choosing the Provide feedback link in the request email.

  2. The Azure DevOps landing page opens and confirms the extension is configured for the request.

  3. Launch the extension by selecting the Test & Feedback icon (launch extension) in the browser toolbar.

    Screenshot shows confirmation that the extension has been automatically configured.

    • If the extension doesn't open or configure automatically, open the extension, sign in, and connect to the organization or project that sent the request.

  4. Read the instructions in the feedback form to learn what to test and any special notes from the requestor.

    Screenshot shows the feedback form containing the instructions.

  5. Depending on your access level:

    • Stakeholders: open the Feedback requests page in the extension to view and manage any pending requests.
    • Basic users: the extension opens the Explore work item traceability page that shows the user story, acceptance criteria, and context.

    Screenshot shows the traceability page showing the user story and user acceptance criteria.

  6. Open the app or web page to test and capture feedback using the extension. You can:

    • Capture screenshots (with inline annotations)
    • Record a short screen capture
    • Add notes or steps
    • Annotate screenshots and highlight UI elements

    Screenshot shows capturing a screenshot.

  7. Submit your feedback:

    • Stakeholders: choose Provide feedback in the extension. Optionally create bugs or tasks when you submit.
    • Basic users: create a bug or a task from the captured information (nonstakeholder flow).

    Screenshot shows submitting your feedback. Screenshot shows creating a bug or a task from the captured information.

  8. Review the feedback and enter a meaningful title. Optionally choose a star rating, and then save. The extension creates a work item that contains your feedback and attachments.

    Screenshot shows entering a title and star rating.

  9. If you responded as a Stakeholder:

    • Open Feedback requests in the extension and mark the request Completed when you finish.

    Screenshot shows opening the pending feedback requests page. Screenshot shows completing your feedback session.

  10. End your feedback session by selecting Stop in the extension.

    Screenshot shows ending your feedback session.

Tips for capturing feedback

  • Capture multiple screenshots and short recordings to show steps to reproduce.
  • Add clear, actionable notes and include expected vs. actual behavior.
  • Use annotation tools to highlight UI elements, errors, and the important parts of a screen.
  • Follow any requestor-provided instructions to give the feedback they expect.

Nonstakeholder (Basic user) workflow

If you have Basic access and the requestor invited you to respond, the extension opens the Explore work item view. Use that view to capture details and then create a bug or task from the captured feedback. For full instructions, see Exploratory testing in connected mode.

Provide feedback from the Test & Feedback extension

Use this flow when you want to manage multiple requests or work directly from the extension.

  1. Launch the extension from the toolbar icon (launch exploratory testing).

  2. In Connection settings, select Connected mode and sign in to the Azure DevOps organization that hosts the request.

  3. Connect to the server and the project or team that requested feedback.

    Screenshot of the Test & Feedback extension connection dialog showing server and project fields for entering connection details.

  4. Open the Feedback requests page to list all requests for the connected project or team.

    Screenshot of the Feedback requests list in Test & Feedback showing feedback requests for the connected project or team.

  5. Select a request and choose View feedback, read the instructions, then choose Provide feedback.

    Screenshot of selecting a feedback request in the Feedback requests list to view its details. Screenshot of the Provide feedback workflow start screen in Test & Feedback with the Provide feedback action highlighted.

  6. Capture and submit feedback as previously described.

Related content