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Request stakeholder feedback in Azure DevOps using the Test & Feedback extension

Azure DevOps Services | Azure DevOps Server | Azure DevOps Server 2022 | Azure DevOps Server 2020

Stakeholders can respond to feedback requests in Azure DevOps by using the Test & Feedback extension, Exploratory testing.

Users with Basic access can request feedback from stakeholders by using the work-item shortcut menu. If you have Basic access and want to provide feedback, follow the non‑stakeholder workflow described in Provide stakeholder feedback.

Quick links

Note

The end-to-end flow described here applies to web apps and to Azure DevOps. To collect feedback for desktop apps or for older versions, use the Get feedback workflow.

Warning

The Request feedback shortcut menu isn't available in Azure DevOps Services. Use one of these alternatives:

  • Send an email or chat message to the stakeholders you want to reach, or
  • Use the Test & Feedback extension to collect feedback directly from a browser.

Use the Test & Feedback extension in Azure DevOps for collecting stakeholder feedback. Recipients have two response options:

  • From the link in the Request feedback email (quick for one-off responses).
  • From the Test & Feedback extension—useful when you want to manage multiple requests or when you're using Azure DevOps Services (cloud).

Prerequisites

Category Requirement
Project access Project member
To request feedback On Azure DevOps Server, the work-item Request feedback action lets users with Basic access send requests. In Azure DevOps Services (cloud) this menu action isn't available—use email/chat or the Test & Feedback extension.
To provide feedback Stakeholders respond using the Test & Feedback extension.
Extensions Test & Feedback extension

Request feedback from stakeholders

Follow these steps to send a feedback request from a work item:

  1. Open the work item form for the user story or feature you want feedback on.

  2. Try to open the shortcut menu (ellipsis …) and select Request feedback.

    • If the Request feedback action is visible, continue with the workflow.
    • If you don't see Request feedback (expected in Azure DevOps Services/cloud), use one of the alternatives.

  3. Enter or select one or more stakeholder names, and optionally add instructions or notes for meaningful feedback.

    Screenshot shows selecting users and entering instructions.

  4. Select Send. Azure DevOps sends a Request feedback email to the selected stakeholders.

Teams can request feedback from other team members, including users with Basic access. Add their names to the request form so a Request feedback email gets sent to them. For more information about Basic user responses, see Can users with Basic access respond to feedback requests.

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