Create a comprehensive event registration experience

The event registration experience enables new attendees to register for events seamlessly. It's crucial to ensure the registration process is smooth while collecting all necessary information. The registration experience is powered by the registration form, a type of Customer Insights - Journeys form, or by the events API. For more information, see Using the events API in real-time journeys.

Building a single registration page versus an event portal

You can build an event registration experience as a single registration page or as an event portal.

Single registration page

• Registration form hosted as a standalone page: A single page has the registration form and all event details. The page is hosted on Customer Insights infrastructure and doesn't require an extra license. For more information, see Publish your form.
• Registration form embedded into your website: You can embed the event registration form into your own website. For more information, see Publish your form.

Event registration portal

• Registration portal on Power Pages: You can use the event registration template to build a website using Power Pages studio. For more information, see Build an event portal using Power Pages.
• Registration portal on your own ___domain built with the web application: Use the out-of-box web application to build a registration portal hosted on your own ___domain. For more information, see Create an event portal on your website using the web application.
• Custom solution using the events API: For more information, see Using the events API in real-time journeys.

Event registration form

For all publishing options mentioned above, except for a custom solution using the events API, registration uses the registration form. Marketing and event registration form types are similar. All features of marketing forms apply to event registration forms, except for audience configuration. Event registration forms only target a contact audience. Event registration forms have extra features like dynamic components that show a list of sessions, speakers, or event details. Event registration forms also create event registration records and use a different publishing user interface.

Event registration forms dynamically display the following event-related information:

• Name of the event.
• Description of the event including the date, time, ___location, and other information.
• List of speakers in the event.
• List of sessions. You can enable session registration or show the read-only list of sessions.
• List of event passes.

Types of registration forms

There are two default event registration forms:

1. Default registration form
2. Default registration form with sessions

Your newly created form is automatically configured according to the default configuration. To make changes, ask your administrator to update the default configuration, which includes target audience, matching of existing records, and other important settings. Event registration forms can be created or updated using the form editor. For more information, see Create forms in Dynamics 365 Customer Insights - Journeys.